CUSTOMER SERVICE REPRESENTATIVE

Montana Silversmiths has a fantastic opportunity to join our Customer Service Team. If you enjoy serving people, problem solving, working in a fast-paced and dynamic work environment, providing outstanding customer service, are a team player, and technically proficient with the Microsoft Office platform. 

In this role you will be responsibile for providing outstanding service and support to our clientele, while processing customer orders in an efficient and effective manner. As a customer service representative, you will provide personal service and support via phone chat, email, internet, and fax. Some of the key responsibilities our customer service representatives are responsible for involve data entry, cross-selling product offerings, conflict resolution, marketing material distribution, and administrative support. Montana Silversmiths is an EOE. 

Location: Columbus, MT

Schedule: Monday - Friday from 8am - 4:30pm

Education: A High School Diploma is preferred

Experience: Minimum of 2-5 years of relevant work experience

Pay: Competitive DOE

Benefits: Health, Dental, Vision Life, Disability, 401k Retirement plan, Paid Time Off and paid holidays.

To apply please email a copy of your resume to [email protected], or call 406-322-6030

KEY HOLDER - BOZEMAN RETAIL STORE

Key Holder Associates are champions of the Brand for the Montana Silversmiths retail gallery. Key Holder responsibilities will include opening and closing the store, setting up cash registers at open, handling exceptions throughout the day, and counting and securing payments at closing. Key Holders will also train to a higher level in retail operations safety and security.

Persons in this position must approach customers, build sales, and close the sale; while maintaining a positive and energetic personality; perform maintenance of basic merchandising, department operations, and presentation standards.

Location: Bozeman Montana

Schedule: Monday – Sunday; 10 am – 7 pm. Shifts times vary

Education: High School Diploma preferred; or equivalent work experience

Experience: 6 mos - 1 years retail experience

Skills: Proficient Computer Skills, Microsoft Suite, Point of Sale, and Cash Management

Job Types: Full-time/Part-time

Pay: Competitive DOE

Expected hours: 20 – 33 hours per week

To apply please email a copy of your resume to [email protected], or call 406-322-6030

Located in Columbus Montana we operate our business in the beautiful Stillwater Valley with plenty to offer adventure seekers. We sit at the base of the Beartooth Mountains and enjoy breathtaking views everyday! The winters paint beautiful snow capped peaks, perfect for a day on the ski slopes up at Red Lodge, only a short drive away. The Beartooths become our playground in the spring, summer and fall with access to spectacular hiking and camping trips. The Stillwater River is a gold mine for anglers wishing to float the river on summer afternoons. Our facilities sit on the banks of the Yellowstone River and it wouldn't be out of place to tuck a rod and reel in your car in the morning before heading to work. Who knows, you may just want to wet a line before heading home that evening.

Billings Montana is just a quick drive and beautiful commute with access to great shopping, restaurants, and community activities. And if it's a better quality of life you are looking for, look no further. Billings is located somewhere between "Open Space and Western Place". Billings offers great healthcare, diverse educational opportunities, arts and culture.

As a company dedicated to crafting and manufacturing quality western buckles and jewelry, Montana Silversmiths is always looking for career-focused professionals who are knowledgeable and experienced in manufacturing, customer service, sales and marketing. Montana Silversmiths is an EOE.

Send resume to [email protected], upload below, or call 406-322-6030